When I buy necessities, I want things, so I put up with the customer service attitude of the store clerk. However, when buying luxury goods, the staff's personality is important because they look at the customer service attitude.
Hello everyone.
Sai & Co. This is Sai & Co. from WAKU Challenge Lab.
So today
“When I buy necessities, I want the item, so I put up with the customer service attitude of the store clerk. However, when buying luxury goods, the staff's personality is important because they look at the customer service attitude. 』
I'm going to talk about it.
this story today
If you say "It was good", please
Please share 😁
Now let's get down to business.
Well everyone
When you buy necessities and
It doesn't have to be, but as a reward for yourself
When buying something a little extravagant
Doesn't it affect the attitude of the capacity quite a bit?
A lot of people don't really care, do they?
I feel like I want what I want
Some people don't really care about the staff's attitude
You may be there.
But if it's a long-awaited
Not enough necessities
When you buy a reward for yourself, you want to buy it comfortably.
so,
Today's story is a story that the store clerk should know, so
I hope you will read through to the end.
first,
For necessities, put most of the items in the basket
And finally go to the cash register.
In other words, contacting the clerk
It's the last one, isn't it?
Even if the clerk's attitude is bad there
There aren't many people who pull up from the cash register.
Then,
It's time to buy luxury goods.
this time
mostly first
I was served by a clerk
If you think you want it from there, it will lead to purchase.
in short
To lead to the purchase of luxury goods
The customer service attitude of the store clerk is important.
About the specific customer service etiquette
Since there are many experts,
I think you should teach them.
So today
I only touched on the touching part of the customer service attitude,
Considering how customers feel when buying necessities and luxuries
How can I connect to purchase?
I think the hint is hidden.
By all means, everyone
Take this idea as a reference and try to implement it in your own workplace.
So today's story
If you think it was a little helpful, please
Please share.
See you soon ✌️