There is kindness that makes you feel bad.
Hello, everyone.
Sai&Co.WAKU Chare Lab's Sai&Co. It is.
Well, today I'm going to talk about "There is kindness that makes you feel bad."
But before that, please.
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Then it's the main topic.
Well, everyone.
Have you all ever felt it?
When I received kindness from people, I said, "Huh? Something is different. I don't feel grateful at all..."
This is not just for everyone, there are a certain number of people who have experienced this.
However, everyone has experience, but I don't remember it unexpectedly, so I think a lot of people have experienced it at once.
For example, when you are shopping at a store, there are times when people usually make mistakes in the way of shopping at that store.
No matter how many times I've experienced it, I'm shopping while thinking about something, I'm in a hurry, I'm shopping in a situation where there are a lot of people in the store and I can't move, at times like this, my consciousness goes to other places, Even so, there are times when you make mistakes even if you did it unconsciously.
But like a clerk who is careful when you find that mistake.
From here, I said, "No, I know. I just made a mistake because I just happened to be out of consciousness, so can you not bother to point it out?" To be honest, I think so.
But from the point of view of the person and the clerk, if you see someone who makes a mistake in the way of payment, the way of shopping, or the way to the destination is wrong, if you see someone who is kind and calls out to you, or in your duties I understand that you are talking to someone who is doing it.
But when people point out what they know one by one, there are a lot of people who get squirm.
Especially modern people.
Moreover, in the situation when shopping mentioned earlier.
When you're in a hurry, when you're in a hurry, or when there are a lot of people.
So at a time like this, I really want you to watch over me for a while for the time being.
Don't talk to me right away just because you find a mistake, but watch over it for a while, and still don't correct your mistake, get lost, or call me when you see that you're in trouble.
I mean, that's the professional job of customer service.
By the way, amateurs are people who talk to the dark clouds.
I'm a clerk who doesn't know that there are individual differences between people.
Some people don't want to be spoken to, and some people want to be spoken to only when they have something to do.
There are people who want to take the product carefully.
But at such a time, when I can talk to everything, I still get irritated, feel down like "Huh ..." and think "It's troublesome".
This is also a kind of kindness that makes you feel bad.
The kindness that makes the other person feel bad is not an act of thinking about the other person, but an act of doing it all for yourself.
That's why I can't convey my feelings.
So, if you don't convey your kindness to others well, why don't you reconsider who the kindness you're doing is for?
If you notice this, your customer service skills will explode.
If you do that, the sales of the store and the eyes from the people around you will change considerably.
Please try to work on it.
Well, every day like this, I also blog about customer service skills explosion techniques, how to boost self-growth, and simply life techniques.
So, if you are interested in today's blog, please carry your finger to this other blog once.
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