The Thoughtful Entrepreneur by Josh Elledge. Episode 1312 with Call Center CEO Richard Blank
THE THOUGHTFUL ENTREPRENEUR PODCAST
On this DAILY founder-stories podcast, your host, Josh Elledge encourages entrepreneurs to share not only their expertise but their stories and their hearts.
In this episode of the Thoughtful Entrepreneur, your host Josh Elledge speaks with the CEO, President, and Bilingual Telemarketing Trainer of Costa Rica’s Call Center, Richard Blank.
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Costa Rica’s Call Center is a bilingual call center with high caliber college educated employees. Richard explains that ecotourism, cost of living, and culture are major advantages to living in Costa Rica compared to countries such as The United States. Costa Rica’s Call Center was created when Richard worked at a friend’s call center in Costa Rica teaching English. The work was something he gravitated to and decided he wanted to start his own call center business venture. Richard explains they work to fulfill the needs of the client and agent by providing support, training, and adequate hiring.