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The Kibo Code Quantum Review  Online shopping subscriptions occupy an increasing share of the e-commerce market in the UAE, in light of the restrictions imposed by the Covid-19 pandemic on shopping patterns, amid expectations that their share will reach 50% during the next five years.

Kibo Code Quantum Specialists in consumer affairs attributed the growing consumer demand in the country to e-shopping companies in light of the Corona crisis, to several reasons, the most important of which is the availability of real offers that reach 80% of the product price in traditional outlets , the ease of obtaining multiple options and different prices for the same product, and the speed of delivery Product to the consumer's home, easy return and exchange of products, in addition to providing electronic or cash payment options.

They expected the share of companies and electronic stores to reach 50% of the sales of the UAE market during the next five years, thanks to the diversification of their products.

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They pointed out that the customers of electronic stores have gone beyond the youth category to everyone who owns electronic payment cards, and the readiness of the technical infrastructure in the country has supported the development of electronic shopping over the past years, depending on the availability of high internet speeds and the spread of network-related devices, in which the smartphone accounts for the lion's share. In which.

The Chairman of the Emirates Consumer Protection Association, Mohammed Khalifa bin Uzair Al Muhairi, said that electronic shopping has proven in the Corona crisis to be a safe option for consumers, which has prompted new local and international companies to enter the local market during the past few months.

He added that electronic shopping companies have acquired a large share of the market compared to the usual companies, for several reasons, such as ease of shopping, low prices, availability of multiple options of goods, in addition to the speed of delivery, which created a new type of competition between online companies among them, as well as Competition with traditional outlets, ultimately in the interest of the consumer.

He added, "We have seen successful examples of electronic shopping companies that are expanding in offering their products to include groceries as well, in addition to basic products such as the electronics and clothing market, advising the consumer to inspect the commodity well before purchasing it, and to review the buying and selling policies of each e-shopping company."

Al-Muhairi indicated that they noticed the increase in delivery fees for electronic sales companies during the past months from 5 dirhams to 10 dirhams, without having a significant impact on sales, in contrast to the offers and discounts that these electronic companies provide to the consumer.

He stated that companies working in smart shopping now provide great services, including express delivery, convenient payment, exchange and return, because they are betting on their reputation and the confidence of the public.

For his part, retail expert and former CEO of Abu Dhabi Cooperative Society, Ibrahim Al-Bahr, expected that online shopping subscription plans would control 50% of the UAE market as a whole, including retail, legumes, clothing, electronics, and others over the next five years.

He explained that online company offers amount to 50% of the price of the commodity for several reasons, namely that online companies do not commit to any rents, employee salaries, or pay service fees such as water and electricity, or employee housing, etc., indicating that the main cost of these companies is the phrase For warehouses only, where goods are housed until delivery to consumers.

Al-Bahar advised the shops that did not make the option to display their goods electronically to expedite this, or to make real discounts through which they could attract the public, pointing out that the pulses sector will expand very quickly in the coming months to cover all consumers' needs at attractive prices, after Amazon announced, for example, Its entry into the sector in the UAE market during the next three months, and the entry of Noon in this market by 100%, in addition to the entry of traditional distributors such as Carrefour.

For his part, the expert in economic affairs and consumer affairs, Dr. Jamal Al-Saeedi, said: “The Corona pandemic affected the demand and supply of first commodities, as it had direct repercussions as a result of closures, disruption of supply chains, and indirect repercussions resulting from stalled economic growth. The effects and repercussions are already very severe, which led to the emergence of this new work model.

He added, "Thanks to electronic purchase, prices can be reduced by 10 to 20% due to increased competition, and transaction costs may decrease by 50 to 80%, indicating that reducing prices will increase the variety of options available to low-income families."

He pointed out the need for electronic or even traditional stores to adopt the process of analyzing data and trends in identifying the amount of purchases and their frequency rates in order to detail attractive subscription plans, adding that it is necessary to delve deeper into analyzing the way customers consume products.

For its part, the Telecommunications Regulatory Authority has set 4 requirements that must be applied, and made sure of them before online shopping and purchasing via the Internet, noting that most purchases during this period have been made via the Internet, due to the circumstances imposed by the emerging Corona virus pandemic.

The requirements are summarized in making sure that the site being used is known, and that the comments on the site are positive, not to record the username and password on the site to avoid penetration, to make sure that a reliable and guaranteed Wi-Fi network is used, and to request a document from the site to verify its identity and credibility.