Know all about Microsoft Dynamics CRM solutions
Microsoft Dynamics 365 is simply a set of intelligent cloud business apps that helps a business run more efficiently and deliver better results through predictive insights driven by Artificial Intelligence.
Microsoft Dynamics CRM & ERP Solutions
Microsoft Dynamics 365 for Finance and Supply Chain Management
This is what you need so as to deliver enterprise ERP capabilities within just one cloud-based business app, no matter which industry you belong to – be it Manufacturing, or Retail, or Telecom, or Oil And Gas, or Professional Services, or any other industry vertical. You gain the digital intelligence and the visibility that your business needs in order to optimize its operational efficiency, accelerate growth, and deliver brilliant customer experiences.
It helps bring efficiency and agility to the manufacturing sector by using such an integrated solution that optimizes production planning, operations, cost management, and project management . Your organization gets to create more efficient Financial Management processes, and deliver robust reporting as well as for analytics . .
With Dynamics 365, You Can Digitally Transform Your Supply Chain With Warehouse And Inventory Management That'S Advanced Enough To Optimize Product Insights, Visibility And Fulfillment, Integrated Logistics, As Well As Material Sourcing.
Microsoft Dynamics 365 For Customer Service
You can now strengthen your customer loyalty and provide the best customer service with Dynamics 365 on your side. Turning simple interactions into lasting relationships – that's what you get when you offer seamless service to your customers, and provide them consistent, smart care.
With a self-service portal available, your busy customers can effortlessly access their account information and solve most of their company. With a self-service portal available, your busy customers can effortlessly access their account information and solve most of their company. queries on their own, through a branded and customized experience.
Microsoft Dynamics 365 for Field Service
A complete solution for Field Service management which includes customer assets, service locations, work order management, preventative maintenance, resource management, scheduling and dispatch, product inventory, mobility, customer billing, collaboration, as well as analytics.
It lets businesses organize people as well as equipment by offering various flexible scheduling options to accommodate both the dispatcher and customer service representative workflows alike, easily fitting more appointments into the day.
Microsoft Dynamics 365 for Field Service makes it easier to maintain and manage the accuracy Installed Products And Of Service Contracts Across Locations And Customers.This Solution Also Manages Stock History And Inventory Updates Across Locations, That Include Warehouses, Trucks, And Depots.
Microsoft Dynamics 365 For Retail
Give your customers a seamless shopping experience through Microsoft Dynamics 365 for Retail! You can now customize customer engagement and boost employee productivity by designing a brilliant, insightful shopping experience which unifies the in-store, digital, as well as the back-office operations.
Under unified commerce, you can offer cross-channel incentives, like gift cards, loyalty programs, promotions and more.
Managing your stores becomes more efficient, and you get to see your sales enhanced, as well as your business adapting to evolving needs, while you provide excellent customer service by implementing Dynamics 365.
Microsoft Dynamics 365 for Marketing
A cloud-based marketing application, Microsoft Dynamics 365 for Marketing helps guide and manage the customer all along their journey through the sales funnel, starting right from the first contact and through to close. It helps a business build and delivers. Robust customer experiences across every touch point. It helps businesses deliver communication between sales and marketing, consistently.
Organizations can depend on it to see a progressive increase in retention rates, reduction in sales cycles, and an increase in the close rates.
With the help Microsoft Dynamics 365 for Sales of campaign management tools, companies can see revenues and marketing ROI driven more effectively.
MS Dynamics 365 for Sales makes use of automated business processes and digital intelligence in order to empower salespeople to take the lead as they work through the sales cycle.
Integration of both the sales app as well as Office 365 ensures that a team is always equipped with every tool they need for each step in their sales cycle.
A sales team can effortlessly organize as well as share customer information in real-time, so as to quickly track leads, look at the customer information, and open support cases – all this, using Office applications that are seamlessly integrated into Microsoft Dynamics 365.
Microsoft Dynamics 365 for Human Resources
Microsoft Dynamics 365 is here to make the HR capital management of organizations more employee-focused, and drive their HR approach more strategically to help them find and hire the right talent, and deliver high-in-impact, sustainable results.
With D365, businesses can swiftly find the talented people they need and deliver better-engaging candidate experiences.
Help streamline all interviews with the help of Office 365 in order to coordinate calendars as well as set appointments
Provide the new employees with all the help they need As They Hit The Ground Running Throughout The First Few Months That Are Critical, While Also Feeling Connected And Impactful.
Microsoft Dynamics 365 Project Service Automation
This Microsoft Product Delivers A Cloud-Based Project Management App That Keeps Each And Every Step Of The Project Moving Forward , as well as each and every employee involved in this process working efficiently.
Through a brilliant resource allocation and scheduling, a business can get exactly the resources it needs, wherever and whenever it needs them.
It brings unparalleled time and expense management to the table, allowing employees to efficiently record both time and expenses for every project they work on, via mobile app, desktop, as well as web.
Microsoft Power Platform
The Microsoft Power Platform is a business application platform that enables businesses to design and deploy tailored apps, reports as well as workflows. The fact that it is easy to use, builds a culture of powerful innovation, helping a business realize all the value that was untapped before!
The Power Platform consists of Power Automate, Power Apps, Power Virtual Agents, and Power BI.
Power Automate
Power Automate, or Microsoft Flow, as it was formerly known as, is a truly versatile automation platform which integrates effortlessly with hundreds of applications and services, both new and old, including Outlook, Dynamics 365, Twitter, Excel, and SharePoint, amongst others.
It can be used to synchronize files, get notifications, collect data, approve requests, and do much more. Plus, Power Automate comes with a great robotic process automation feature too, called UI flows, which helps in reducing the repetitive manual tasks.
Some of the most popular Power Automate connectors are Office 365 Outlook, OneDrive for Business, Office 365 Users, and RSS.
Power Apps
With Power Apps, a business gets a wonderful suite of applications, connectors, services, and a data platform which makes a swift application development possible for building custom applications, tailored for its needs.
The low code / no-code applications built using Power Apps have a responsive design, offer rich business logic and excellent workflow capabilities to transform any manual business process into a digital, automated process.
With Power Apps Portals, businesses now have the ability to build low-code, responsive pixel-perfect websites, using a simple and dedicated designer experience, that allow their external users to interact with the information stored in the CDS (Common Data Service). Sharing data with people outside a company has now become a reality with Power Apps Portals!
Some of the most popular Power App connectors are Adobe Creative Cloud, Adobe PDF Tools, Amazon Redshift, Azure IoT Central V2, Axure DevOps, Bing Maps, Bing Search, Dynamics 365, and more.
Power Virtual Agents
Using Power Virtual Agents, you can create powerful chatbots which can answer questions posed by your employees, your customers, or any of your website visitors.
Whether it's information about opening hours of a store, vacation benefits, employee health, support issues, or any other common questions, Power Virtual Agents will always come to the rescue!
The great thing is, these bots can be built very easily without needing any developers or data scientists.
Power BI
Power BI is an interactive data analytics and data visualization tool from Microsoft to help you connect to hundreds of data sources and drive ad hoc analysis, making it one of the most extraordinary Business Intelligence tools out there.
From providing rich interactive dashboards, to creating drill-downs, reports, to offering a variety of filter options, there's nothing that Power BI can't do!