Definer Inc. puts customer experience at the center of business ~ Unparalleled evolution through ultra-fast agile development~

Introduction

My name is Kentaro Sakamoto and I am the president of Definer Inc.

Putting the customer experience at the center of our business

　In the above article, I mentioned that we focus on making the customer experience the center of our business in order to realize "Omotenashi" in all processes involving customers.
　In this article, we will discuss how we reflect feedback to achieve hospitality in our software. This article describes the strategy.

Absorb feedback with ultra-fast agile development

　Feedback comes from all possible angles. From sales, from marketing, from user interviews. There is not enough time to reflect on them slowly. Moreover, hiring a large number of engineers alone does not increase the speed of development because of communication costs. In fact, there are many projects that have gone up in flames because of hiring people.
　So what to do?
　We confront it with a system that enables overwhelmingly super-fast agile development through thorough automation, streamlining, and even with a small number of elite developers. We have realized a mechanism that allows single source code and multi-deployment at the touch of a button once application development is implemented. With automated testing and deployment (CI/CD), developers can proceed with development in a crisp and easy manner.
　We also have a mechanism for leveling source code quality, so that anyone can ensure a certain level of quality.
　We also have a mechanism for automated construction, monitoring, and problem detection, so we thoroughly automate everything from IT infrastructure to applications.
　We are ultra-fast agile and incorporate customer feedback into our software on a daily basis.

For those of you who have read this

If you have read this far, I am sure we share some values, and I would be very happy if we could talk casually first.
Definer, Inc. is looking for people to work with.

株式会社Definerでは一緒に働く仲間を募集しています

人事・経営・sennryaku
ソフトウェアエンジニア
カジュアル面談です

開発
ソフトウェアエンジニア
フルスタックエンジニア
プロダクトマネージャー（PdM）

ビジネス
人事・経営・sennryaku
ビジネスオープンポジション
インサイドセールス（マネジメント）

その他
カジュアル面談です